TOPDOX Support

Frequently asked question

What is TOPDOX?

TOPDOX is a documents collaboration platform, that enables you to stop worrying about different document formats, different clouds and different devices and platforms. From today on, you will just think about your content!

How can TOPDOX help me?

TOPDOX can help you in many ways. First of all, it has a very powerful directory for all your files and documents: you can link your clouds in a matter of seconds and see their content without having to switch or login every time. You can also rename, delete and move files between clouds and your device.

Secondly, TOPDOX is the final destination when you look for a comprehensive tool for opening and editing documents. Microsoft Word, OpenOffice, LibreOffice, Google Documents... you name it!.

Is TOPDOX safe? How about Privacy?

At TOPDOX we take security and privacy really seriously. TOPDOX uses industry standard SSL encryption from end-to-end, ensuring that all data remain private and integral. We DO NOT store any file or document from any storage you may connect to our platform, so your private information stays private. TOPDOX just “pipes” the information from original storages to mobile, web, desktop or chat platforms. Making your files always available when you need them.

Which cloud storage services can I add?

All the most used and reliable cloud services are supported: Egnyte, Dropbox, Google Drive, OneDrive, OneDrive for Business and Box. Want to see more of them implemented? Email us.

Where can I use TOPDOX?

TOPDOX is built to help you whenever and wherever you need it. Our WebApp is accessible via the browser on any computer. We have powerfull integrations with Atlassian Confluence and HipChat.

Why do I need to register?

By creating a TOPDOX account you will be able to sync your content and clouds across every device and platform and we will be able to provide you a better service. We also need to athenticate you to use Microsoft Office 365 apps.

Which kind of documents can I open?

With TOPDOX you can open:

  • Microsoft Office documents like .doc and .docx (MS Word), .ppt and .pptx (MS Powerpoint), .xls and .xlsx (MS Excel);
  • Apple files like .key (Keynote), .pages (Pages) and .numbers (Numbers);
  • OpenOffice and LibreOffice files like .odt, .odp and .ops;
  • Google Documents, Google Presentations and Google Spreadsheets;
  • PDF files;
  • Rich Text Format (.rtf) and .txt documents.

How can we help you? Submit your issues

We have a dedicated support team ready to answer your questions and fix any issue. Feel free to contact us anytime you need.

You can reach us by email, on Facebook or Twitter.


Email us for support